TERMS AND CONDITIONS

Placing an order through our website or by telephone is deemed to constitute your acceptance of our Terms and Conditions.

Prices and any delivery costs will be as stated and will include value added tax if applicable.

We reserve the right to increase the prices of the products periodically to reflect increased costs.

Each card is individually handmade to order, and therefore you should anticipate some variation on each design when comparing a card image on screen to the card you receive. If we can’t source your choice we will either e-mail or call you to find alternatives. Cards, envelopes and all other materials will be chosen from stock if the particular card, envelope or other material shown in the card image is unobtainable. All card sizes quoted are approximate.

You may cancel any orders within 24 hours unless the order is for a personalised card or wedding /civil partnership stationery. If you wish to cancel an order please call or e-mail us without delay. Orders will be cancelled immediately, however, due to the payment systems used, refunds may take up to 28 days.

Orders of cards will be processed as soon as possible and will be posted within 2 working days. Please allow extra time for bulk orders, especially large orders of wedding/civil partnership stationery.

We use Royal Mail First Class Post for UK deliveries and they aim to deliver the next working day.

Every effort is made to ensure that the card arrives with you in good condition and on time. However, we cannot be held responsible for items that are lost, delayed or damaged as they pass though the postal system. We cannot be held responsible for any failure or delay in delivery due to circumstances beyond our control including failure of suppliers. We would therefore recommend that you allow good time to receive your orders for a special event or particular date.

We are confident that you won’t be disappointed with the quality of finish and presentation of the cards, but if for any reason you are not completely satisfied with your purchase, please contact us.

Any complaint will be dealt with immediately upon receipt. We will endeavour to resolve complaints within 2 working days.

Some of our cards are not suitable for handling by children under 3 years old due to small parts, which may become loose and cause a choking hazard.

Any contract between us will be deemed to be concluded in England and will be governed by English Law and will be subject to the exclusive jurisdiction of the English Courts.

SECURITY

We know that you demand the highest level of security for your online transactions. Our site incorporates advanced security measures. All information is totally secure, giving you peace of mind whenever you make an online purchase with us.

All credit and debit card information submitted within the order process is secured within 128-bit encrypted sessions to ensure that your personal and sensitive information is kept safe. You can tell when a page requesting payment details is secure as “https” appears in the address window of your browser and also a small padlock will be displayed at the bottom of your browser window. You can verify the validity of our security licence by double clicking on the padlock.

Cards4everything does not have access to your credit and debit card details, which are sent direct to Paypal, our payment service provider. Paypal are an established payment service provider with developed e-commerce payment and security services.

Our merchant trading account is held with Paypal.

Be assured that we are committed to ongoing site security and that both during and after your transactions with Paypal, your card and personal information is secure.

PRIVACY

All the personal information that you provide, for example name, address, and credit/debit card number are used solely to process the transaction. We do not sell your information to any third party. Neither do we trade or share your details with any third party.

We are committed to protecting your privacy and will only use the information that we collect about you lawfully (in accordance with The Data Protection Act 1998). Paypal is registered as a Data Controller with the Information Commissioner under The Data Protection Act 1998.

Our payment service provider Paypal, an approved payment solutions provider, processes all credit and debit card information direct. Cards4everything does not have any access to your credit and debit card information.

A cookie is a small, harmless text file that is deposited by a computer server when you visit a web site. It is stored on your computer’s hard drive by your web browser.

On revisiting this web site, our computer server will recognize the cookies. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including purchasing items, but our computer server will not necessarily recognise you and your experience will not be personalised. This may mean that you need to re-enter certain details that you have already provided before.